COVID-19 Information

Location Information

COVID-19 Information

Blanchard Valley Health System is closely monitoring the Coronavirus outbreak and working with the Hancock County Department of Health, Ohio Department of Health, and following guidance from the Centers for Disease Control and Prevention (CDC).

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. The first case of COVID-19 in the United States was reported on January 21.


A Letter from President Scott Malaney

How do I get tested for COVID-19?

CDC Self check before calling the testing center

Testing Information from Hancock Public Health:

Next Steps: While You Wait for Your COVID-19 Test Results

Next Steps: Close Contact with Someone with COVID-19

Blanchard Valley Health System COVID-19 Testing:

As of July 20, 2020 appointments and a referral are required. You must provide a doctor's note. 

Blanchard Valley Health System (BVHS) is encouraging individuals to work with their primary care providers to order the COVID-19 test, if needed. BVHS is collecting outpatient COVID-19 samples with a provider order at the Findlay and Bluffton campuses. These samples are collected by appointment only.

Individuals who have been exposed to COVID-19 or are having symptoms related to COVID-19 are also able to be evaluated at Physicians Plus Urgent Care and COVID-19 testing may be ordered and completed onsite.

Employers within the community should contact Well at Work by calling 419.425.5121. Experienced team members will provide guidance on what COVID-19 testing and evaluations BVHS can provide.

BVHS is experiencing a prolonged turn-around time for COVID-19 test results due to the increase in testing across the nation and the impact this has on testing supplies and processing of samples. Results for COVID-19 testing may take 7-10 days at this point in time.

If a patient’s COVID-19 test result is positive, the ordering physician will notify the patient. Patients should not call BVHS or their local public health departments for test results.

Additionally, all COVID-19 test results are available on the BVHS MyHealth patient portal. If you do not have a patient portal account established, then please visit or call the Patient Portal Help Line at 1.877.621.8014. 

BVHS as well as the Public Health Department will not give COVID-19 test results to patients over the phone. 

Blanchard Valley Health System is now offering antibody testing for COVID-19. Patients who would like to know if they have had COVID-19 should contact their primary care provider who will then order a test through the BVHS outpatient laboratory. A doctor's note is required.

Visitor information for BVHS Facilities: 

Visitor Updates

Family Portal for Long-term Care Residents and Families

Armes Family Cancer Care Center Updates

Bridge Hospice Inpatient Care

Beyond MedSpa Policy Updates

FAQ: Scheduling My Procedure During Coronavirus



Community Mental Health Resources

Ohio Department Of Health Website

Hancock County Department of Health Website

Video: COVID-19: Protecting Your Family by Dr. Dave Price

Quick Guide for Key Information

Ohio Procedure Chart

Telehealth Appointments 

Donning & Doffing PPE 





Frequently Asked Questions:


What are the symptoms of coronavirus?

According to the CDC, reported illnesses have ranged from mild symptoms to severe illness. The following symptoms may appear 2-14 days after exposure:
  • Cough
  • Difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

How can I protect myself?

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow the CDC’s recommendations for using a facemask.
    • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.<div>

What should someone do if they think they have coronavirus?

For general questions regarding Coronavirus 2019 (COVID-19), please call 1.833.4ASKODH (1.833.427.5634)

The CDC recommends that people who suspect they may have COVID-19 stay home and call their doctors in non-emergency situations. It’s important to follow these instructions to enable doctors to take care of you and to keep others from being exposed. If you’re not sick enough to be hospitalized, you can most likely recover at home. If you develop emergency warning signs for COVID-19, seek medical attention immediately. The CDC states that some emergency warning signs* for COVID-19 include:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

Temporary Hours & Closings

At this time, there are no temporary hours or closings. Please check back for updates.


What are the current visitor restrictions?

For the current BVHS visitor policy, please click here

For surgeries and same-day procedures:

BVHS surgery patients as of 5/14/2020 are permitted to have one guest accompany them inside the hospital during their scheduled procedure. 

At Bridge Hospice Care Centers: 

In relation to infection control recommendations from The Centers for Disease Control and the Ohio Department of Health, Bridge Hospice will be need to initiate visitor control tools to ensure the safety of our patients, visitors and staff. 

  • Only 2 visitors per patient per day (24 hour period).
  • No visitors allowed under 18 years of age. (There may be exceptions if our patient is the child’s parent.)
  • Overnight visitation is limited to ONE person per patient. IF the patient is actively passing we will allow an awake vigil of more visitors at that time.
  • We are NOT to have any visitors congregating or sleeping in waiting areas at any time. Visitors may sit together in the family room or meditation room in addition to the patient’s room during the day. No more than 10 people should be in one room at a time.
  • Visitors are asked to please limit their time walking up and down our hallways.
  • There will be exceptions when the patient is actively dying. We will allow some visitors but check in staff will have to call the unit and speak with staff for approval of visitors and these visitors will only be allowed to visit for 15 minutes at a time every 12 hours.

All approved visitors will be required to submit to a screening upon entry and wear a visitor’s badge while in any BVHS facility.


Can someone who has COVID-19 spread the illness to others?

The virus that causes COVID-19 is spreading from person-to-person. Someone who is actively sick with COVID-19 can spread the illness to others. That is why CDC recommends that these patients be isolated either in the hospital or at home (depending on how sick they are) until they are better and no longer pose a risk of infecting others.

How long someone is actively sick can vary so the decision on when to release someone from isolation is made on a case-by-case basis in consultation with doctors, infection prevention and control experts, and public health officials and involves considering specifics of each situation including disease severity, illness signs and symptoms, and results of laboratory testing for that patient.