COVID-19 Information

Location Information


What is Telehealth?

Telehealth is the use of digital technology, such as computers and smart phones, to create virtual visits between patients and providers from the comfort of their own home. Telehealth allows the providers to do a more in-depth evaluation than just over the phone.

New or established patients can now see Blanchard Valley Health System providers online from their home or office by using Zoom. To initiate this process please call your primary care provider , specialty care provider or Physicians Plus for urgent care needs. This service is not meant for medical emergencies.

This service can address:

  • Immediate needs or concerns
  • Routine follow up visits
  • Review lab work
  • Referrals to specialist

We’re here for you in more ways than ever before!

Telehealth Patient Consent Information

When is Telehealth available?

Available hours include:

Primary Care: Monday through Friday, 8 a.m. to 4 p.m.

Specialty Care: Monday through Friday, 8 a.m. to 4 p.m.

Urgent Care: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday: 9 a.m. to 5 p.m.


What to expect?

Whether you are a new or established patient, please start with a phone call to your primary care, specialty care provider or Physicians Plus at 419.423.3888 and we will schedule a convenient appointment for you!

Once the appointment is scheduled, you will receive an email and secure link for your telehealth visit.


How can I sign up?

Requirements include an active email and a smartphone, tablet, laptop or PC device with webcam accessibility. To see if your device matches the requirements visit

To install Zoom visit for the proper software.

I have an emergency, what do I do?

Urgent care is best suited for minor health issues when primary care is unavailable, such as mild allergic reactions, sprains, and cold or flu symptoms. The emergency room is recommended if there is a very serious or life-threatening issue, such as chest pain, stroke symptoms or a suspected drug overdose.

We know health care emergencies can happen anytime, Telehealth is not meant to be used when there is a medical emergency. When in doubt, always call 911 and if you are able visit one of the following locations:

  • Blanchard Valley Hospital Emergency Room - 1900 South Main Street in Findlay
  • Bluffton Hospital Emergency Room - 139 Garau Street in Bluffton