Patients & Visitors

Location Information

First Time Access

All patients receiving care at Blanchard Valley Hospital, Bluffton Hospital and Blanchard Valley Medical Practices will automatically be enrolled in the BVHS Patient Portal. We can do this as long as we have your current email address on file. Please provide your email address at the time of your next visit if you are not sure we have it on file. After your discharge from the hospital or your office visit, a secure email will be sent to your email address. We encourage you to log in when you arrive home to be sure your information is correct and that your portal is ready when you need it! You will have 30 days to log in to the BVHS Patient Portal using the username and password sent to your email.

Here are the steps for signing up:

  • You will receive a secure email from: patientportal@bvhealthsystem.org
  • Click on the link provided in the email
  • Enter your secure username and password sent to you in the email
  • You will then be prompted to create a new username and password
  • Once this is complete, you will be ready to view your online health information as stated above

What if you have no upcoming appointments/scheduled hospitalizations but want to sign up for the BVHS Patient Portal?

You will need to visit in person to the BVHS Medical Records/Health Information Services Department located on the first floor of Blanchard Valley Hospital (1900 S. Main St., Findlay) or the first floor of Bluffton Hospital (139 Garau St., Bluffton) or one of our Blanchard Valley Medical Practices offices or outpatient facilities. Our staff will assist you setting up your BVHS Patient Portal. In order to protect your privacy and promote health system security, portal access cannot be granted over the phone if you have not recently visited one of our facilities. However, we would be happy to assist you in setting up your access on your next visit if you do not wish to make a special trip to one of our facilities.