MyHealth Proxy Access

What is proxy access?

Proxy access allows parents, legal guardians or caregivers to access a patient’s health information on the patient portal.  Proxy access is an available option for adult patients (18 years) and pediatric patients (newborn – 12 years of age). Proxy access can be granted by the patient or their legal representative by completing the Proxy Access Authorization form and must be done in person or by sending the notarized form to Blanchard Valley Hospital, Bluffton Hospital or a Blanchard Valley Medical Practice office.

How do I gain proxy access to view a family member’s health record through the MyHealth Patient Portal?

In order to gain access to a family member’s patient portal health record, complete the appropriate adult or pediatric minor “Proxy Access Authorization Form” and return it and any requested documentation in person to the BVHS Health Information Services Department located on the first floor of Blanchard Valley Hospital (1900 S. Main St., Findlay), the first floor of Bluffton Hospital (139 Garau St., Bluffton), or at a Blanchard Valley Medical Practice provider office where the patient is being seen. This form can be obtained using the links on this page or at any of the above locations.

If bringing the forms to a BVHS location in person is not an option, completed and notarized proxy forms can now be sent to BVHS in the following ways:

• Fax it directly to HIS at fax number 419.423.5100
• Scan and email the forms to: releaseofinformation@bvhealthsystem.org 
  (Please provide a clean and quality scan of your form(s)

Will I be able to see my children's health information on the MyHealth Patient Portal?

Yes, you will have access to your children’s health information through the MyHealth Patient Portal from birth through 12 years of age if a pediatric minor proxy form has been completed. When a child becomes 13, record access will automatically be revoked.

In order to be in compliance with the state of Ohio law, proxy access will not be provided to adolescents between the ages of 13 - 17. The adolescent patient may directly enroll in the patient portal unless restricted by their provider. When a child reaches age 18, they are considered an adult and can give access to another adult by completing the proxy access process.

If I want to add all of my children under 12 do I need a different form for each child or can I put it all on one form?

No, the form allows for three children to be added to the same form. The only time you would need more than one form, is if you have more than three children.

Why is proxy access severed when a minor reaches age 13?

The state of Ohio has laws specific to the health care of adolescent patients between 13 - 17 years of age. In order to support compliance with these laws, proxy access is not available after age 13 until the patient reaches 18 years of age and is able to authorize access.  The adolescent patient may directly enroll in their MyHealth Patient Portal, unless restricted by their healthcare provider. 

Do divorced parents have an equal right to view their children’s medical information on the MyHealth Patient Portal?

Yes, both legally-recognized parents have an equal right to proxy access to their children’s health information on the MyHealth Patient Portal (from birth through age 12 years) regardless of who has custody of the child unless there is a court order or legal proceeding prohibiting the rights of a parent. 

What is the process for removing proxy access (other than for minors)?

An adult patient or their legal representative may remove proxy access for any reason and at any time.  The Revoke Proxy Access form must be completed and submitted to Blanchard Valley Hospital, Bluffton Hospital, or one of the Blanchard Valley Medical Practice provider offices. BVHS also reserves the right to remove proxy access at its sole discretion if there is suspected abuse or negligent use. This form can be obtained in the above box on this page or at any of the above locations.

Is there a guest option for users to access the MyHealth Patient Portal?

There is no guest option for the MyHealth Patient Portal. Any user that has access to a patient’s record would need to have access as a proxy user.